About Rapid Connect: Mobility On-Demand Service for Kentwood
This service, called Rapid Connect, allows customers to book rides that connect to our regular bus system in real-time via a mobile app. Smaller vehicles (Ford Transit vans) provide curb-to-curb service within the defined on-demand zone.
The area for the Rapid Connect on-demand service has been historically underserved by public transit, and this new service provides a flexible mobility option to transport customers to jobs, retail services and other critical destinations.
In Kentwood, connections will be available at Kentwood Station/Woodland Mall (Routes 5, 6, 24, 28, 29, 27, and 44) and Kentwood City Hall (Route 44).